Shipping & Returns
SHIPPING DISCLOSURE:
The customer is responsible for return shipping of items back to us. Shipping to you is non-refundable. If returning an item that was subject to free shipping the shipping cost will also be deducted
from your refund
ALL OF OUR PRODUCTS SHIP FREE USING USPS
SAME STATE SALES TAX CHARGES
If you order a item and the item is not in stock at our facility, the item may ship from the manufacturer. This will require taxes to be charged if the manufacturer is located in the same state as the delivery address. This is the law! Please contact PMD to check availability before placing your order.
RETURNS:
SAME STATE SALES TAX CHARGES
If you order a item and the item is not in stock at our facility, the item may ship from the manufacturer. This will require taxes to be charged if the manufacturer is located in the same state as the delivery address. This is the law! Please contact PMD to check availability before placing your order.
RETURNS:
All returns must be approved by PMD. All Returns/Refusals are subject to a 20% cancellation fee. It is the customers’ responsibility to ship the item back to the correct address provided with the proper RMA information. If the item has to be sent to a different location the cost of re-boxing and shipping will be subtracted from the credit. Once return is received the item will be inspected.
No returns after 30 Days.
Custom Order Policy / Non-Returnable Items
MFG that cannot be returned:
Crazy Carl, Fusion, Flo-Pro, RCD Suspension, Joker, Pusher Intakes, Stainless Diesel, DCS
(Any Conversion Parts), Fox Shocks, ALL electrical items.
**All Cummins Genuine Parts are non-returnable and non-cancellable. **
USED/INSTALLED TURBOS CANNOT BE RETURNED! THIS WILL BE A WARRANTY CLAIM FROM
THE MFG.
Turbos must be diagnosed by the MFG. Please see the user manual and contact the MFG.
MUST FOLLOW:
An RMA (Return Merchandise Authorization) number is required, and must be written on the outside of the package and returned to address given by PMD. Please wait for this information.
- Returns must be packaged securely
- Packages received without a Return Authorization Number written clearly on the outer
- carton will be refused credit and the package returned to sender.
- Returnable items must be received by PMD within 30 days of the product being received.
- (determined by UPS Tracking info)
- Returned product must be in new, re-saleable condition, with all original boxes, packaging, parts, cables, manuals, stickers, etc.
- Upon receipt, all returns will be inspected, and, at our discretion, credit may be refused or a restocking fee of 20% may be assessed.
- Original shipping charges will not be refunded.
- Customer is responsible for shipping costs incurred to return products.
- Product has been installed and/or used
- Product has been damaged from an attempt to be installed and/or used
- Product is shipped back without original box, manual and/or parts
- Product serial number does not match that of which was shipped to buyer
- Product is deemed not resalable by PMD due to customers own actions in dealing with the product